You clicked the right button, but the page did something else. A product card opened a side panel, the “Save” control unobtrusively changed state, and now the user is staring at a screen that doesn't match what they expected. That's the kind of small...
A lot of teams reach the same painful point at once. Shipping gets slower, every new integration feels risky, mobile and web clients drift apart, and no one wants to touch the API because one “small” change might break three downstream systems. That usually isn't...