by Ryan Williams | Apr 15, 2022 | Customer success
Back To The Tech Support Basics Outsourcing started with tech support and, coming full circle, the evidence suggests that buyers and third-party agencies will go back to placing great emphasis on tech support. The DIY movement has not caught on as much as hoped in the...
by Ryan Williams | Apr 7, 2022 | Business Intelligence
Cost Reduction Will Make A Comeback Back in the days, outsourcing was all about cost reduction in operations. But, with time, factors like talent shortage, infrastructure challenges, quality concerns, speed, and more started playing a role as well. In general, cost...
by Ryan Williams | Nov 16, 2021 | Full Stack Leader Podcast
About This Episode EPISODE 3 features the Co-Founder of Wonderment Apps Faraz Tabibian. Faraz speaks on his past work in media/entertainment, and as a CTO. He also gives us a great look into leadership by asking the right questions, leading by example, and hiring...
by Ramina Bagheri | Nov 12, 2021 | Staff Augmentation
What’s the biggest difference between successful and struggling companies? Is it the available infrastructure? Maybe. Is it the funding? Could be. Is it the hardware? Debatable. Could it be recruiting the best tech talent? Bingo! As important as these things can be,...
by Ramina Bagheri | Oct 18, 2021 | Staff Augmentation
There’s something special about working with the same people in the same place. The crew. The squad. The gang. Give them any name you want, but collaborating with those you’ve built a rapport with and know you can trust always beats working with strangers. On an...
